General Troubleshooting

Every computer and network connection is different.  If you are having trouble with your Kantola Online Training course, some quick suggestions and tools to resolve your issues include the following:

Suggestions to resolve most issues

  1. Try a different web browser Suggested Browsers
  2. Clear your browser's cache and re-launch the course
  3. Try accessing via a different device and/or network


Additional Tools

Media Player Configuration Test
For Simplified eLearning (video based courses), you can select from different media players.  If one player isn't working, please try another.