Suggested Web Browsers & System Requirements

Kantola Training works on all major web browsers. However, issues can arise depending on browser settings, out-of-date browser versions and or recent browser updates.

Browser / Device Requirements (minimum resolution of 1024x768):


    • Windows 10/11: Google Chrome (latest version), Mozilla Firefox (latest version), Microsoft Edge (latest version).
    • macOS: Safari (latest version), Google Chrome (latest version), Firefox (latest version).
    • Mobile: Safari in Apple iOS/iPadOS (latest version), Google Chrome (latest version) in Apple iOS/iPadOS (latest version), Google Chrome (latest version) in Android OS 6 or later.

Internet Bandwidth Requirements:

  • MINIMUM: 3 Mbps Downstream and 1 Mbps Upstream
  • RECOMMENDED: 5+ Mbps Downstream and 1+ Mbps Upstream

*Wired or reliable wireless connection preferred to avoid connectivity dropouts. Wireless dropouts or temporary loss of internet connection can affect performance and playback.


Please see below for Articulate Storyline 360 Minimum Requirements for viewing

Storyline360: System Requirements


Please click the link below for General Troubleshooting

General Troubleshooting