If you are having trouble with course tracking, please see below for specific examples:
My Course isn't tracking
Most likely cause
Your browser or network is preventing the bookmarking from recording.
Suggestions to resolve
- With your organization's approval, Disable any firewalls or network filters (VPN, Citrix, other firewalls)
- Use a different web browser
- Use a different device or network
My course doesn't record completion
Most likely cause
Your browser or network is preventing the bookmarking from recording.
Suggestions to resolve
Use a different Browser and/or device, or contact your network administrator for assistance.
Course forces me to start over, even with recorded progress
Most likely cause
Your browser or network is preventing the bookmarking from recording.
Suggestions to resolve
- Use a different web browser
- Use a different device or network