How To: Reset a User's Password

Video Tutorial:



Step 1 Step 2 Step 3 Step 4
Go to your Users tab > Find the User in you want to modify


Additional Information

  • If you choose to resend the Notification email, you can do so by clicking the "Notify" button on the Users tab for the Learner.
  • Password Complexity
    Kantola Training Solutions requires that all passwords meet or exceed all of the following guidelines
    • Contain at least eight (8) alphanumeric characters, one of which must be a number
    • Contain both upper and lowercase letters
    • Contain at least one special character (e.g., $%^&*()_+|~-=\`{}[]:";'<>?,/).